Ordering

Open your laptop, connect your stores, and start taking orders today. Begin by creating your brand space, importing products or menus from a CSV or POS, and switching on payments with your preferred provider. Set delivery areas, fees, taxes, schedules, and prep times in a few clicks. Customize your storefront and mobile apps with your colors, logos, and categories, then run a test checkout to confirm the flow. When everything passes, publish to web and app channels and watch your first orders roll in.

Store managers work from a single console. New orders arrive with sound and color cues; you can auto-accept, throttle volume, or route to a kitchen display. Edit items, apply substitutions, and mark out-of-stock without leaving the ticket. Prep-time rules adjust by hour or category, preventing backups during rush. Issue partial or full refunds, print receipts, and trigger customer messages automatically. Build promos, bundles, and upsells to lift basket size, and schedule campaigns for weekends or holidays. For multi-location setups, push changes to all sites at once and keep inventory synced with your POS.

Dispatchers orchestrate delivery in real time. Assign jobs automatically based on distance, capacity, and service level, or manually drag-and-drop to a driver. Batch nearby orders, optimize routes with live traffic, and share accurate ETAs with customers via SMS, email, or push. Couriers use the driver app to navigate, update status, capture photos, signatures, or PIN codes as proof of delivery, and chat with support if needed. If a run stalls, the system flags it, notifies the right team, and reassigns to keep SLAs intact. Track every vehicle on the map and review completed trips with timestamps and costs.

Admins and franchise leaders get the control and visibility needed to scale. Define roles, permissions, and locations; audit every action. Configure fees, commissions, and payouts for partners, and export finance data to your accounting tools. Monitor conversion, repeat purchase, prep time, and on-time delivery with dashboards and heatmaps. Experiment with fees, menus, or time windows using A/B tests, and roll out winners instantly. Developers extend workflows via APIs and webhooks—sync customers to your CRM, trigger marketing journeys, or pipe orders to your ERP. Whether you run restaurants, groceries, retail, laundry, or pharmacy, the platform keeps operations secure (SSO, 2FA), compliant, and ready for peak demand.